About Opus
Listening is easy. Acting on it is the hard part.
Opus was built around a simple belief: an employee survey is a promise. If you ask people what they think, you owe them a response.
Why we exist
Too many engagement programmes stop at the report. The survey goes out, the scores come back, a slide deck gets presented once — and then nothing visibly changes. Employees notice. The next survey gets a lower response rate, and the cycle gets harder to break.
Opus works across the full lifecycle of a listening programme — strategy, analysis, and the follow-through — so that the people who took the time to respond can actually see it mattered.
Our approach in short
We treat your survey data the way we'd want our own feedback treated: read closely, taken seriously, and followed by a visible next step — not filed away until next year.
Nick Hayter
Founder, Opus Employee Voice Consulting
Nick founded Opus EVC on more than 20 years of survey consulting and employee experience advisory, including roles at Mercer, IBM-Kenexa, and Perceptyx.
He's a Chartered Psychologist, a Registered Practitioner Psychologist, and an Associate Fellow of the British Psychological Society.
Founder
Composing stronger companies through employee voice.
Where SaaS platforms increasingly push standardisation and one-size-fits-all playbooks, Nick combines deep technical expertise with a collaborative, customised approach — so the solution fits the organisation, not the other way around.
How we work
What guides every engagement
Start with the decision, not the dashboard
Every question we help you ask should map to something you're prepared to act on. If it doesn't lead anywhere, it doesn't belong in the survey.
Make it usable by managers, not just HR
Insight that only lives in a central dashboard rarely changes day-to-day experience. We build outputs that frontline leaders can actually pick up and use.
Close the loop, every time
A listening programme is only as credible as its follow-through. We build the "here's what we heard, here's what's changing" step into the plan from day one.